Installing and running the new app will take over the old Red Giant Application.Import serial numbers: Bring in any old perpetual RG serial numbers.This fixes 90% of the problems you might encounter in Red Giant Apps. It is usually the first recommendation support gives for stubborn problems. Reset Configuration allows you to run a Level One Clean, deletes the database, and allows you to do a fresh install. Reset Configuration: This is often used for troubleshooting, such as when plugins aren’t showing up.Account Settings: Goes to MyMaxon account portal.Connect to support: This lets you to start a support ticket.Create Error Log…: Error logs for all apps.
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